Questions & Answers

This option is available in the Dietlikon, Bern, Uznach, Lausanne and Emmen showrooms. You can find more information under the heading "Showroom".

Our furniture catalog is our website. Printed documents are not available.

Our prices are the result of direct production and direct sale to the end customer without intermediaries.

We deliver to the whole of Switzerland. The final prices including delivery costs are automatically calculated and displayed for orders from Switzerland and Liechtenstein during the ordering process.

The prices shown in CHF (Swiss francs) are final prices including Swiss VAT of 8.1 %.

We offer various delivery options:

Delivery costs CHF 150, for which the furniture is placed at the desired location and the packaging is disposed of by us.

As a rule, garden furniture can be delivered within 5 - 18 working days. The stated delivery times are not binding. After receipt of the order, the exact delivery date will be agreed directly with the customer.

If you have chosen home delivery, our own delivery service will deliver the garden furniture you have ordered. 2 men will place the garden furniture at the desired location and take the packaging material with them. We will contact you by telephone after you have placed your order. Smaller pieces of furniture and products are shipped with DHL Switzerland.

When entering an address, you have the option of entering a delivery address.

Any damage or defects must be reported to the carrier immediately, otherwise the goods shall be deemed to have been accepted.

Returns are only possible in the event of material or manufacturing defects. Read more about this in our general terms and conditions.

We take data protection very seriously! The information sent with the order form is used exclusively for contact with the customer. This data is neither disclosed nor sold to third parties. We use your personal data for the technical administration of the website, for customer management and for marketing purposes, provided that you expressly consent to this by providing your details on our website.

The following payment methods are available:

1. Debit/credit card - The amount will be debited when the order is placed.
2. Cash payment - The goods are paid for in cash on delivery/collection.

The exchange of information between the online store and Telekurs Multipay AG takes place via an encrypted interface (SSL 128bit).

Our website is constantly being updated and improved.

You can reach us by e-mail at info@gartenmoebel.ch or by phone at +41 (0)44 536 14 15